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Last Updated: 26 October 2026

Kaushal Hospitality Consultants Pvt. Ltd. ("Kaushal Hospitality", "Kaushals", "we", "us" or "our") respects your privacy. This Privacy Policy explains how we collect, use, share and protect personal information when you visit kaushals.co (the "Website"), submit an enquiry, or engage us for hotel project consultancy and related services.

By using the Website or submitting your information to us, you agree to the practices described in this Privacy Policy. This policy is published in accordance with the Information Technology Act, 2000, the rules made under it, and the Digital Personal Data Protection Act, 2023.

1. Information We Collect

a) Information you provide to us

• Name, email address, phone number, company name and designation;
• Details shared through our Contact, Request a Quote and Request Free Consultation forms, such as the subject, message and service of interest;
• Project information such as property location, land or building details, budgets, brand preferences and other documents you share with us;
• Any information you share with us by email, phone, WhatsApp or in meetings.

b) Information collected automatically

• IP address, browser type, device information and operating system;
• Pages visited, time spent on pages, referring website and other usage data;
• Information collected through cookies and similar technologies (see Section 5).

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries, quote requests and consultation requests;
• Provide our services, including feasibility studies, brand consultation and selection, architecture and interiors, project management, pre-opening support, and hotel sale, purchase and leasing;
• Communicate with you about your project, proposals, meetings and updates;
• Send you newsletters, insights or service information, where you have agreed to receive them;
• Improve the Website, our content and our services;
• Prevent fraud, keep the Website secure and comply with legal obligations.

3. Sharing of Information

We do not sell or rent your personal information. We may share it only in the following cases:

• Project partners: with hotel brands, operators, architects, designers, vendors, investors or other parties, where this is needed to deliver the services you have asked for and with your knowledge;
• Service providers: with trusted third parties who help us run the Website, host data, send emails or analyse traffic, under obligations of confidentiality;
• Legal requirements: where required by law, court order or a government authority, or to protect our rights, property or safety;
• Business transfers: in connection with a merger, acquisition or sale of all or part of our business.

4. Data Retention

We keep personal information only for as long as needed for the purposes described in this policy, including to meet legal, accounting or reporting requirements. When it is no longer needed, we delete it or make it anonymous.

5. Cookies

The Website uses cookies and similar technologies to make the Website work, remember your preferences and understand how visitors use it (for example, through Google Analytics). You can block or delete cookies in your browser settings. Some parts of the Website may not work properly if cookies are disabled.

6. Data Security

We use reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Subject to applicable law, you have the right to:

• Access a summary of the personal information we hold about you;
• Ask us to correct, complete or update your information;
• Ask us to delete your information, where we no longer need it;
• Withdraw your consent at any time, including for marketing communications;
• Raise a grievance about how we handle your information.

To exercise any of these rights, please contact us using the details in Section 11.

8. Third-Party Links

The Website may contain links to third-party websites, including our social media pages on Facebook, LinkedIn and Instagram. We are not responsible for the privacy practices or content of these websites. Please read their privacy policies before sharing any information with them.

9. Children's Privacy

Our Website and services are meant for businesses and adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a child has given us personal information, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "Last Updated" date. Please check this page regularly to stay informed.

11. Contact Us / Grievance Officer

If you have any questions, requests or complaints about this Privacy Policy, please contact us:

Kaushal Hospitality Consultants Pvt. Ltd.
Email: connect@kaushals.co
Phone: +91 70090 58918, +91 62837 28729

Delhi Office: Regus Caddie, 2, Asset Area, Novotel Pullman Hotel, Northern Access Rd, 5th Floor, New Delhi 110037
Chandigarh Office: 1st Floor, Plot No. 75, Industrial Area Phase 1, Chandigarh 160002